Product mismatch investigation and repair

Find where your product facts stop matching.

We built this service for Shopify businesses in any market, tracing the catalog, what shoppers see on the product page, the product information available to search engines and shopping tools, the selected feed, and the cart to find the first place a price, stock state, product code, or option changes. The result explains the likely business effect and the next correction the evidence supports.

Our public check only calls a mismatch confirmed when the compared details describe the same product and selected option.

Across your store and sales channelsWhat happens when your product details stop matching?

A different price can disrupt a purchase, incorrect stock can hide an available product, and a mismatched code or size can give shoppers the wrong information.

Auto-playingFictional sample
Inconsistent priceA shopper can reach your store expecting a lower price.
The mismatchShopify and the online store show $48, while the selected feed shows $42.
Why it mattersThe surprise may interrupt the purchase and weaken trust in the offer.
Forest green Trail Pack backpack
North HarborOutdoor Supply Co.Product and optionTrail PackForest green, 20 L
  1. North Harbor
    Shopify catalog$48.00Source price
  2. North Harbor
    Online store$48.00Matches
  3. MarketLane
    Selected feed$42.00$6 lower

What we would verify: We would verify the market, currency, promotion, and selected option before recommending a correction.

Platform focusShopify stores
First lookUp to 100 public pages
VerificationProduct-option and cart checks
ResultA supported next step
Why this matters now

One Shopify update can affect several customer touchpoints.

Search listings, marketplaces, social commerce, AI search, and shopping agents can all rely on product information that begins in or passes through Shopify. When the values disagree, a channel may warn on the listing, a shopper may see an unexpected price or shipping state, or you may keep fixing the wrong layer. We separate those plausible risks from defects the evidence confirms.

Public-page checkFree

Free Product Mismatch Check

See whether your public product facts agree before search engines, marketplaces, or AI shopping tools carry the conflict farther.

  • Public evidence with the affected URL and observed facts
  • Coverage, certainty, and limitations
Run the free product check
Team review$495

Cross-Channel Root-Cause Audit

We trace confirmed product-data disagreements through your source catalog, storefront, and selected sales feed, then identify the first supported break.

  • Up to five confirmed discrepancies, reviewed and signed off
  • Confirmed originating layer when the evidence supports one
See what the audit covers
Focused repair$2,500

Product Data Fix Sprint

We complete the confirmed corrections in your agreed scope in staging, then validate the result before handoff.

  • An itemized correction plan covering the agreed fields, records, URLs, and systems
  • Staged corrections with before-and-after evidence
See what the sprint covers
How the investigation works

We trace product facts from Shopify to the customer action.

01

Your store gives us the first clue

Share your store URL and, if something already looks wrong, add the page or product detail that raised the concern. If you are unsure, our free check looks across up to 100 public pages for facts that disagree.

02

Our team traces where it began

In our $495 audit, we trace the catalog through the storefront and selected sales feed, then validate and sign off on the findings.

03

Review the tested correction

In a Fix Sprint, we complete the agreed correction scope in staging and return before-and-after evidence for your approval.

See the full customer journey
Who we help

We focus on Shopify businesses whose catalogs or sales channels make mismatches harder to trace.

We work across markets and categories, with the strongest fit among stores whose product options, regional pricing, product files, or sales channels make it important to locate the first disagreement.

01

You manage product options or sell in several markets

Sizes, colours, bundles, currencies, regional prices, or inventory rules create more places for a product fact to drift.

02

Your Shopify data reaches several channels

Your catalog supplies Google, marketplaces, social commerce, retail partners, or AI shopping experiences.

03

A mismatch returns after each update

A price, stock, product code, or option conflict returns after a Shopify sync, feed export, or catalog update.

Already have the product file?

Find the bad field that may be following every export.

Upload a representative CSV, JSON, XML, or text sample so our Catalog Scanner can flag missing, invalid, or conflicting facts and show anything it had to infer. Because the result covers only the submitted file, readiness across your full business requires its own review.

Check a catalog file
Free Product Mismatch Check

Find where Shopify product details begin to drift before the wrong facts travel farther.

Run the free product check